Total payment time: While booking

No deposit

Possible arrival day: According to the arrangement

Earliest arrival time: 16:00 o'clock

Latest departure time: 23:00 o'clock

1. Credit card
2. Transfer

Strict cancellation policy

Free cancellation for 48 hours, provided that the guest has made the reservation at least 30 days before check-in (time indicated in the confirmation email).

After that, you can cancel up to 30 days before check-in and receive a refund of 70% of the total booking amount.

If the cancellation is made within 30 days prior to arrival, no amount will be refunded.

Explanation:

In order to receive a full refund of the accommodation price, the guest must cancel within 48 hours of the reservation and at least 30 days prior to the agreed date for occupancy of the accommodation (check-in day specified in the confirmation email).

In order to receive a refund of 70% of the total reservation, the guest must cancel a full 30 days prior to the local listing time of the listing (specified in the confirmation email); otherwise, no refund will be given.

In the event that the guest has paid only 30% of the reservation, no refund will be accepted and the remaining 70% will simply not be charged.

If the guest cancels less than 30 days in advance or decides to leave early after check-in, the unused nights will not be refunded.

Can guests receive a refund if the listing does not meet their expectations?

The host will provide guests with new accommodations or we will issue a refund if the host's agreed upon stay is unavailable, unclean, unsafe, or if there is an animal present that the host did not mention in the token description. Each case will be reviewed personally between the host and guest.

Can guests receive a full refund if the host cannot or will not fix a problem?

In the event that the guest is unable to move into their accommodation for reasons attributable to the host, the guest must contact Isholidays within 24 hours of the check-in date. If necessary, Isholidays will cancel the reservation and charge (Isholidays) a refund, which will be billed to the host.

Can guests receive a full refund for Covid-19?

The guest will receive a full refund if they are unable to fly from the nearest airport due to a blockade by their country's government, or were unable to reach their destination due to a destination blockade. Or for being infected with Covid-19 and justifying this with a medical report.